Organizational profile





P.1Organizational Description:

TexasDepartment of State Health Services mainly focuses on prevention ofdisease. This department incorporates a public health network such aslocal and state offices. The environmental and consumer safetyadvocates for their safety and compliance using activities such asinspections, samplings and risk assessments (Martin et al., 2009).The main goal of Texas disease prevention department is to coordinatethe efforts between stakeholders, communities and coalitions in orderto sustain an enabling environment for a healthy Texan.

a.Organizational Environment

  • Product Offerings

Productoffering refers to goods and services offered. These products andservices include disinfectants like “Pro-Tech” that eliminatesbacteria, viruses and microorganisms that could result to diseases.These products and services are accessed by customers in the healthdepartment centers (Martin et al., 2009).

  • Vision and Mission

Themain vision of Texas disease prevention department is to ensure thateveryone lives, learn, play and learn in a society that supportshealth a healthy lifestyle. This department`s mission is to serve allTexans by supporting policies, systems and environments that promotea healthy life (Hall, 2010).

  • Workforce Profile

Thesize of the workforce in health care services varies with the type ofpopulation served. The public health experts have demonstrated theneed for better public heath workforce with diverse and bettertrained staff members (Martin et al., 2009). The provision of healthservices requires one to possess particular qualification.

  • Assets

Capitalassets and equipment are significant investments in all health careservices. These assets have a value in the market. They assist inproviding excellent care to the patient. Technology at thishealthcare organization is important in almost every department, andthis has played a significant part in reducing costs. The use of thedevice such as a mobile biomedical requires technology (Hall,2010).

  • Regulatory Requirements

Thestate government is responsible for licensing and inspecting healthcare facilities. An agency inspects the activities of TexasDepartment of health services within the state government. Agenciesalso provide other services to health departments such as technicalassistance(Martin et al., 2009).

b.Organizational Relationships

  • Organizational Structure

Theorganizational structure of Texas Department of State health servicesshows that half has the state has independent state health agencieswhile the other half has councils of health. It also consists oforganizational charts that illustrate the structures of differentunits within this department(Martin et al., 2009).The number of health departments has increased due to demand ofhealth responsibilities.

  • Customers and Stakeholders

Thehealth service sector`s stakeholders include healthcare systems suchas care providers, hospitals, drug manufacturers, governmententities, consumers among others. Each of these stakeholdersfunctions independently and represents an individual segment in themarket.

  • Suppliers and Partners

Thishealth care depends on a group of purchasing organization as itsprincipal supplier of health care facilities. They purchase in volumeand negotiate their discounts with manufacturers(Martin et al., 2009).These groups help reduce medical errors by standardizing the productsused at hospitals

P.2Organizational Situation

a.Competitive Environment

  • Competitive Position

Competitionis the driving force of any organization. Competition in healthorganizations can be either between hospitals, drug companies,hospitals and physician groups among others. Competition leads tolower cost of providing the services (Hall,2010).

  • Competitiveness Changes

Competitivenesschanges the quality of services offered to customers. Competitionamong healthcare organizations assumes that this service is for sale.Different organizations offer different policies which lead todifferent in quality of services (Hall, 2010). It is also common tofind monopolistic markets in health sectors.

b.Strategic Context

Oneof the challenges affecting Texas health department is financialdifficulties and hospital productivity. The rising energy costs arepressuring this healthcare organization to provide more and efficientservices to customers without compromising their health (Scales etal., 2014). On the other hand, improving the community health andproviding an enabling environment for workers is a powerfulmotivator.

c.PerformanceImprovement System

TexasDepartment of State health services uses a formal process to evaluateits performance to identify the development needs. These processesare directed towards particular programs. Some of the structuredassessment techniques include performance standards, health plandevelopment and the quality improvement assessments that enable it toimprove the public health services.Further,this department adopts a performance evaluation effort that helps tosurvey customer satisfaction (Hall,2010).


Scales,T. L., Streeter, C. L., &amp Cooper, H. S. (2014). Ruralsocial work: Building and sustaining community capacity.

Topof Form

Martin,M. K., McFall, S. L., Smith, D. W., &amp University of Texas HealthScience Center at Houston. (2009). Hospitaland environmental variation in Texas nonprofit hospitalorganizational policies regarding charity care.(Masters Abstracts International, 46-5.)Bottomof Form

Hall,R. T. (2010). Anintroduction to healthcare organizational ethics.Oxford: Oxford University Press.