Questionnaire

I(Your Name) plans to undertake a research on the role of publicopinion in public relations. I would appreciate if you filled thequestions below to the best of your ability.

Name(optional) —

Age(optional) —

Occupation

Phonenumber-

Sectionone

  1. What is the name of your bank/banks?

  2. How long have you been a customer in the bank?

  3. Why did you choose that bank/ banks and not any other?

  4. How has your relationship with the bank been?

Section2

  1. What makes your bank stand out from the others

  2. What is your opinion on the various products and services offered by the bank

  3. How has the banks corporate social responsibility programs impacted on your life

  4. What are the strengths and weakness of the bank

Section3

  1. In not more than 150 words indicate the areas that the bank needs to make improvements

  2. In not more than 150 words, indicate whether you would recommend the bank to a friend or relative, and why.