RISK MANAGEMENT INTERVIEW 4
Managingof risks is an important operational and strategic task for healthcare organizations that prevents infections or spread of infectiousdiseases. In a health care facility, controlling of the spread ofinfectious diseases is challenging for hospitals due to patients withdiverse health conditions. At the same time, staffs at the hospitalsface higher risks due to the exposure to the victims of thesediseases. Similarly, patients are at risk because of their healthconditions that weaken their body immunity. To explore elements ofrisk management in hospitals, I had a one hour interview with JohanWilder, the health administrator at the ABC Medical Center.
Wilderindicated that the organization faces the challenge of controllingvisitors at the hospital, especially in the wards section. This isbecause of the many patients at the hospital, who attracts a largenumber of people at the facility and in the wards. Another challengethat Wilder explained is that the hospital lacks screening measuresfor the visitors before they access the wards where many patientsare. Therefore, Wilder noted that there is no guarantee that visitorsare kept of the risks of contracting infectious disease at thehospital (Wilder, 2014). Moreover, the hospital faces financialchallenges in financing the installation of modern screeningequipment and enough personnel to control the movement of people inand out of the risky sections like the wards.
Despitethe challenges, the health facility has employed the strategy ofprevention of health care workers from contracting infection. This isdone by buying preventive gadgets and health equipments to be worn atall times when visiting risky patient wards. For instance, thehospital has a policy that requires its staff to wear masks wheninteracting with patients with high-risk viral infections. Inaddition, the facility has a hand washing requirement that isobserved by all people, patients, visitors and staff alike. Thefacility ensures consistent and regular training to the staff toupdate them to new risks and safety measures. According to Kavaler(2012), such training alsoupdates health workers at a facility on new equipments and programs.Moreover, the hospital keeps strict health and cleanliness guidelinesfor sharing of food and drinks at the facility.
Thehospital provides a compliance code for monitoring and maintainingthe program for risk management. This is done by establishing rulesand guidelines for every section of the hospital to comply with(Wilder, 2014). Consequently, there is a regular evaluation of thecompliance of the risk prevention guidelines in every section of thefacility. To achieve the compliance, the hospital has allocated somestaff the role of implementing health standards and risk managementguidelines. It is therefore the role of the staff to evaluate thestatus of risk management and control in the facility. Moreover, thisorgan is responsible for recommending health standards as well asraise alarm I the eventuality of an outbreak of a disease or in ananticipation of a risk.
Accordingto the responses of the administrator, the hospital has a wellestablished measure of managing the risks posed by the operations ofthe facility. The hospital has, however, faced challenges ofmonitoring the population and financing risk control measures.Despite the challenges, the hospital has been effective incontrolling the spread of infectious diseases and any new infections(Wilder, 2014). Through the use of expert staff to monitor, implementand control, risk management of the facility, the hospital has beeneffective in containing risky eventualities. Generally, theimpression of the risk management programs at the facility iseffective and successful.
Kavaler, F.(2012). Risk Management in Health Care Institutions. Burlington, MA:Jones &
Wilder,J. (2014, June 17). Health RiskManagement.Personal interview.